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Is Fanvil X3S is not supported by 3CX

Discussion in '3CX Phone System - General' started by aslampa, Jan 31, 2017.

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  1. aslampa

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    We bought ne Fanvil X3S IP phone and it works fine with the system but 3CX Phone system console it shows not supported. Anyone knows why [​IMG]
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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  3. aslampa

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    Thanks for your response. I will upgrade the firmware and see how it works.
     
  4. aslampa

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    Do we need to use the exact same Firmware. I have upgraded the firmware but still shows the same
     
  5. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Yes you need to use the supported firmware shown in the updates section of the management console or else you will get that message
     
  6. aslampa

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    Could you please help me to get the correct firmware since I could not able to find it online.
     
  7. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Here you are.
    You can download it by clicking on the updates section in the management console.
    2017-02-01_15h42_12.png
     
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