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Is there a way to enable a tone during recording?

Discussion in '3CX Phone System - General' started by Mullenlaw, Dec 12, 2011.

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  1. Mullenlaw

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    California law requires that when you record a conversation a audible sound must be made by the recording party while the conversation is recording. Is there a way to enable this?

    :eek:
     
  2. leejor

    leejor Well-Known Member

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    I don't recall that issue being raised before, so I suspect the answer is no. You may want to suggest it , as an option, in...http://3cx.ideascale.com/

    In most jurisdictions, I believe, that it is only necessary that one party, in the conversation , be aware that it is being recorded, or, that a message informing the caller , like, "calls may be recorded for training purposes" is played to them, usually while in a queue.
     
  3. snowsam

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    Here is the idea that you are probably looking for: "FCC REQUIREMENTS FOR CALL RECORDING IN THE USA"
    http://3cx.ideascale.com/a/dtd/FCC-REQUIREMENTS-FOR-CALL-RECORDING-IN-THE-USA/303960-9854

    -Sam
     
  4. Mullenlaw

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    Thanks Guys...

    If this isn't implemented soon there will be a lot of complaints...

    It's now a basic requirement... :S
     
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