Is this possible?

Discussion in '3CX Phone System - General' started by aone999, May 8, 2007.

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  1. aone999

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    I stay in country XXX and I have a VOIP Service with a US Local Number. I also have an Local LandLine and cell number for the country XXX.

    As me and my wife are out of the home most of time, we are unable to receive calls we get on the VOIP line (from US). When we reach home, we check the VoiceMail on the VOIP and return the calls.

    What I need is something like this:

    1. When a call arrives on the VOIP line, a voice menu should be presented asking for extension number.

    2. When he enters, say "1", the Software should dial my cell number (of country XXX) using the Local LandLine (of country XXX) and connect the VOIP line to the cell number

    2. When user prsses "2", it should call my wife's cell number


    Also, another nice feature would be:

    1. I call my Local LandLine(of country XXX) from my cell(of Country XXX)

    2. 3cx gives a voicemenu, asking the US number I want to call

    3. Once I enter the number, It should call the US Number on the VOIP line and connect the 2 lines.

    Is this possible with 3cx software?
     
  2. tcgmuc

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    Hi Aone99,

    following Scenario:

    1) AutoAttendant takes the line and asks you for dial 1 for your cellnr. 2 for your wife
     
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  3. Anonymous

    Anonymous Guest

    That will work out of the box, appart from presenting with an extension number, you get presented with options.

    You can however, dial the extension number as part of the phone number and that will bounce direct to the designated extension.

    The normal digital receptionist stuff eg. press 1 and you get diverted to your land line number that will work. Even if you use different gateways, if you do that you need to add the dial out rule number (prefix) to the number you want to divert the phone to.

    Never tried it myself but there are some posts on this subject.

    Also for this option and the nice feature option you mention you create a dependency on your hardware.



    Not sure, actually I know it can be done with some ATA. This creates a big dependency on DTMF and not all mobiles especially calling from OS will do this very well.
     
  4. aone999

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    Hi All

    Thanks for your prompt responses. I am downloading the free edition right now.

    I'll try to setup the suggestions and will post my experience in couple of days
     
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