c.holloway
Gold Partner
- Joined
- Oct 24, 2014
- Messages
- 102
- Reaction score
- 6
Good afternoon. I'm having issues importing a large list of DIDs into 3CX. I have a csv file with 96 DIDs to import so I really don't want to do this by hand.
Every time I try I get an error. In order to create this file I have utilized two methods, neither of which work.
The first method I used was to manually add some DIDs and then export them to a file. I then took this export csv and filled in the data for the DIDs to be imported.
When I couldn't get this working I then looked online for a premade template file and found one here: http://www.3cx.com/blog/docs/importing-dids/
I downloaded this CSV file and filled in the data but I ran into the same issues.
I have attached the most recent file I've been using to test with as its much smaller and only has 1 number i'm trying to import. Rows 2-4 are expected to fail as they are entries that already exist but the 5th row is new and should not be getting the same error as the rest of the rows. I matched the 5th row to row 3 as I want the new entry to be configured the same way. The csv file is attached for review. Can you guys see anything wrong with the file that would cause me to keep getting the below error?
"The following rows could not be imported: 2,3,4,5. Either the inbound rule already exists or the row has invalid data.Please review the file and check these rows."
Every time I try I get an error. In order to create this file I have utilized two methods, neither of which work.
The first method I used was to manually add some DIDs and then export them to a file. I then took this export csv and filled in the data for the DIDs to be imported.
When I couldn't get this working I then looked online for a premade template file and found one here: http://www.3cx.com/blog/docs/importing-dids/
I downloaded this CSV file and filled in the data but I ran into the same issues.
I have attached the most recent file I've been using to test with as its much smaller and only has 1 number i'm trying to import. Rows 2-4 are expected to fail as they are entries that already exist but the 5th row is new and should not be getting the same error as the rest of the rows. I matched the 5th row to row 3 as I want the new entry to be configured the same way. The csv file is attached for review. Can you guys see anything wrong with the file that would cause me to keep getting the below error?
"The following rows could not be imported: 2,3,4,5. Either the inbound rule already exists or the row has invalid data.Please review the file and check these rows."