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Issue using Amazon TTS

Discussion in 'Call Flow Designer' started by DL_, Nov 21, 2017.

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  1. DL_

    DL_

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    3CX Pro 15.5 Update 1 (15.5.3849.1)

    Tried the callflow designer but call drops instantly without getting anywhere looks like a DLL is missing?

    Do you have to have Update 2 to make it work?

    Error:
    17/11/21 20:21:54.111|100027| Err|10|0006|: Catched exception in 'Scheduler.ProcessTasks':
    System.IO.FileNotFoundException: Could not load file or assembly 'AWSSDK.Core, Version=3.3.0.0, Culture=neutral, PublicKeyToken=885c28607f98e604' or one of its dependencies. The system cannot find the file specified.
    File name: 'AWSSDK.Core, Version=3.3.0.0, Culture=neutral, PublicKeyToken=885c28607f98e604' ---> System.IO.FileNotFoundException: Could not load file or assembly 'file:///C:\Program Files\3CX Phone System\Instance1\Bin\AWSSDK.Core.dll' or one of its dependencies. The system cannot find the file specified.
    File name: 'file:///C:\Program Files\3CX Phone System\Instance1\Bin\AWSSDK.Core.dll'
     
  2. edossantos

    edossantos Support Team
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  3. DL_

    DL_

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    Ah yes, I missed that. Is it possible to copy across the required dlls if I install Update 2 on a test server?

    (Reluctant to move to update 2 yet due to some changes to audio conferencing I've been reading about.)
     
  4. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Yes, by copying AWSSDK.Core.dll and AWSSDK.Polly.dll you will solve the issue.

    Kind regards.
     
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