Issue with aastra 57i

Discussion in 'Windows' started by rrable, Feb 8, 2011.

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  1. rrable

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    I've got a strange issue I'm wondering if anyone else has seen. 3cxphone was being used on a local network with the same extention as an aastra 57i. if I stopped and restarted the application on my iphone my aastra world reboot.This happened a few times then my aastra 57i would not reboot giving an application. I had to reflash to get it working again. Its a great idea but I'm wondering if a reliable 3cx iphone is really going to be possible?
    -------------------------------------------------------
    Phone Model: [iPhone]
    Generation: [4G]
    Firmware Version: [4.2.1]
    Jailbreak: [NO]
    Cydia Installed: [NO]

    Issue Info
    -------------------------------------------------------
    Handset: [Phone]
    Contacts: [Local]
    Connection: [WiFi]
    Server: [Internal]
     
  2. rrable

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    I guess this is really an iphone 3cxphone issue.
     
  3. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    we could the the same issue here in house with booting snom phones and then aastras rebooting. we could terminate the issue and it was the switch sending LLC Commands which then aastra understands to reboot. noting we can do in this case due to the switch male formats informations. if you can plug them 2gehter on an other switch including with the hot spot and you will see that the aastra will not reboots. strange but aastra support could not tel me how to prevent the aastra doing this..
     
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  4. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    by the way, plz post issues reg. to the iphone in the topic for iphone here in the board.
    we have a own section which is monitored by the project team
     
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