Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Issue with Popup

Discussion in '3CX Phone System - General' started by techdummy, Jan 2, 2018.

Thread Status:
Not open for further replies.
  1. techdummy

    techdummy New Member

    Joined:
    Sep 22, 2017
    Messages:
    212
    Likes Received:
    9
    Hi,
    We have created a CRM plugin as per the instructions provided in the below article.
    https://www.3cx.com/docs/crm-integration/
    The issue we are facing now is that, when a call comes in, the popup doesnt show the full number, instead it only shows the last 7 digits of the number.
    The number is showing in the 3cx phone but somehow when it is pulled to CRM, it only shows 7 numbers.
    Is there anyway we can change this and show the complete number?

    Thank you.
     
Thread Status:
Not open for further replies.