It doesn't register anything...

Discussion in '3CX Phone System - General' started by josersbf, Oct 13, 2006.

  1. josersbf

    Oct 13, 2006
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    I have the last version of the software, but it can't register anything (extensions and lines) and I don't have firewall running.

    When my first line was added, the software registered it, but with the others it didn't occur and when I restarted my PC, the software didn't register the first line anymore. What is happening?
  2. Nick Galea

    Nick Galea Site Admin

    Jun 6, 2006
    Likes Received:
    Server status log

    Did you check the server status log?

    Please check the latest message, then review:

    So you can see at what stage the SIP server is at.

    If there are no messages at all - then either you have something like a firewall blocking the communication - OR - you have not entered the SIP proxy correctly in your phones - i.e the registration is being sent to the wrong machine / IP.

    There should be error messages in both the server and the phone depending on what the problem is.

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