Solved It has probably been answered .. Picking up VM from another extension

Discussion in '3CX Phone System - General' started by jono659, Aug 7, 2017.

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  1. jono659

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    Hi,

    Searched and looked through forums but can't seem to find this. When dialling my voice mail menu extension (666 in my case) and ignore the enter pin Number message, I was under the impression that I should get the chance to dial an extension to tend to Voicemail on that extension. All I get is the message invalid pin number then please enter personal identification number repeatedly.

    Sorry for being a noob, have spent the whole morning in the phone system management but to no avail. Anyone have a clue?

    Many thanks in advance.
     
  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @jono659

    When you dial 666, as soon as the call is connected, press # (hash).

    You will be prompted to enter the extension number, then the vm pin.
     
  3. jono659

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    Haha, feeling like a bit of a ding now. Many thanks for your prompt reply.
     
  4. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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