- Joined
- Oct 29, 2012
- Messages
- 4
- Reaction score
- 0
Hi!
I have a problem with direct dial during IVR. I've got several 3CX phone systems connected with bridges through a very robust VPN. I call the IVR from an IP extension inside Phone System #01 and dial an Extension in Phone System #02. The IVR responds that the Extension I dialed is either not available, not registered or there were no routes found to direct the call. (My IVR is in spanish. I might have missed something in translation).
How can I solve this?
The next phase would be to do exactly the same, but instead of calling my IVR from a SIP extension within my PhoneSystem I'd call from outside (through a PSTN gateway).
Thank you very much for all the help you can provide!
I have a problem with direct dial during IVR. I've got several 3CX phone systems connected with bridges through a very robust VPN. I call the IVR from an IP extension inside Phone System #01 and dial an Extension in Phone System #02. The IVR responds that the Extension I dialed is either not available, not registered or there were no routes found to direct the call. (My IVR is in spanish. I might have missed something in translation).
How can I solve this?
The next phase would be to do exactly the same, but instead of calling my IVR from a SIP extension within my PhoneSystem I'd call from outside (through a PSTN gateway).
Thank you very much for all the help you can provide!