- Joined
- Aug 17, 2010
- Messages
- 38
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Hi,
yesterday we had an issue which said IVR system error...sorry. This meant nobody could get through to numbers that had a digital receptionist. DDI's with just queues and no DR were still working. I restarted the digital receptionist service with no joy. I had to restart the whole system. Anyone had this before?
The logs didnt show anything, as they only see to go back x amount of lines. It would be good to have the logs log everything. Can this be done? Currently set to medium loggin as suggested...
Thanks
yesterday we had an issue which said IVR system error...sorry. This meant nobody could get through to numbers that had a digital receptionist. DDI's with just queues and no DR were still working. I restarted the digital receptionist service with no joy. I had to restart the whole system. Anyone had this before?
The logs didnt show anything, as they only see to go back x amount of lines. It would be good to have the logs log everything. Can this be done? Currently set to medium loggin as suggested...
Thanks