IVR Programming Documentation

Discussion in '3CX Phone System - General' started by dman65, Aug 30, 2010.

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  1. dman65

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    Hello,

    I am interested in using 3CX to power an IVR system, but I am having difficulty finding documentation on the IVR portion of the system. I know that there is a visual product for building IVR scripts, but I am interested in details concerning how to build one's own scripts and where to install them.

    Also, in my searching the forums I saw one post that indicated 3CX does not do text-to-speech, but I also ran across this web page http://www.3cx.com/phone-system/ivr.html which seems to indicate that it does do text-to-speech. I guess there may have been a new version released since the forum post.

    Any direction is appreciated.
     
  2. abc123

    abc123 Active Member

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    I think you are after the Visual Application Designer.

    Read this 3cx blog about it and there are also some videos on how to use it.

    http://www.3cx.com/blog/releases/voice-applications-get-visual/
     
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