Hi all, I've been searching for this issue as I am sure it is common and a solution is likely to already be out there. After a few months of the system working well, I arrive at the office this morning and was made aware folks cannot dial in. I checked via my mobile phone and received the prompt that an IVR session error has occurred, and disconnects the call. I was able to cold-boot the phone system and it's working well again.. I've exported a log file when it came back on, saved to my PC. Without purchasing commercial support from 3CX, is there a way I can submit this log somewhere to find out what is causing this issue? It did happen twice before since we had the system installed. Or, any ideas what might cause this error, if the only changes we are making to the 3CX is adding extensions? Thanks.