IVR stopping V14 + Windows 10..

Discussion in '3CX Phone System - General' started by Jean Turcotte, Mar 15, 2017.

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  1. Jean Turcotte

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    Hi!

    This morning couldn't get a client IVR to work on Version 14, the service was stopping.. couldn't find a reason until a dig up a little.. and found the problem! On windows 10 the KB4013429 update the file CompPkgSup.dll. you need to put back a older version or remove the update to get a older file ( new files date is 04-03-2017) after that the IVR will work again...

    I hope that will help someone!
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Thank you for sharing your solution to the forum memders
     
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