Hi! This morning couldn't get a client IVR to work on Version 14, the service was stopping.. couldn't find a reason until a dig up a little.. and found the problem! On windows 10 the KB4013429 update the file CompPkgSup.dll. you need to put back a older version or remove the update to get a older file ( new files date is 04-03-2017) after that the IVR will work again... I hope that will help someone!