Hi, I understand that this forum is "user to user", so my question is really "what is the best way for me to approach 3CX to resolve my issue"? The issue: we want people (both organizers and participants) to be able to call into a conference a few minutes before it's scheduled to start. I searched and I found some related forum topics already, but there is no resolution there; for example: http://www.3cx.com/forums/conference-attendee-gets-dropped-call-if-conf-is-not-active-38031.html I also searched and I found some "ideas" however there are multiple ideas on this topic that are at least 2 years old as far as I can tell and no resolution there either: http://www.3cx.com/ideas/index.php?page=idea_detail.php&i=397 If I take this issue to the partner that I bought 3CX from, they can't really help. The best they can do I assume is refer me to the forums or to the ideas, where I have already been. Any suggestions?