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keep getting disconnected during calls randomly

Discussion in '3CX Phone System - General' started by C51, Sep 3, 2007.

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  1. C51

    C51

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    10:16:46.421 StratLink::eek:nHangUp [CM104001] Call(109): Ln:10000@C51043021 hung up call; cause: BYE; from IP:192.168.43.21
    10:16:34.531 CallLegImpl::eek:nConnected [CM103001] Call(109): Created audio channel for Ln:10000@C51043021 (192.168.43.21:12534) with third party (192.168.43.204:33000)
    10:16:34.515 StratInOut::eek:nConnected [CM104005] Call(109): Setup completed for call from Ext.204 to Ln:10000@C51043021
    10:16:34.515 CallLegImpl::eek:nConnected [CM103001] Call(109): Created audio channel for Ext.204 (192.168.43.204:33000) with third party (192.168.43.21:12534)
    10:16:32.515 CallConf::eek:nProvisional [CM103003] Call(109): Ln:10000@C51043021 is ringing
    10:16:32.312 CallConf::eek:nIncoming [CM103002] Call(109): Incoming call from 204 (Ext.204) to sip:008451224777@192.168.43.101:5060


    ^ there is the log, unsure why it only happens on certain numbers

    any help would be welcomed

    thanks

    Jordan
     
  2. Costas3CX

    Costas3CX New Member

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    Can you please test calls of same length and verify that this is not happening when you exceed a specific lenght of call for all calls?

    btw what is C51043021 is it a gateway? if yes, which model/brand?

    Regards...
     
  3. C51

    C51

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    testing complete

    it varys at how long before it cuts off sometimes it doesnt cut off,

    also yes that is the gateway
     
  4. Costas3CX

    Costas3CX New Member

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    sir which model/brand is giving you these problems
     
  5. C51

    C51

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    model/brand of what

    its the 3cx server, its on 2 linksys spa3102's for each of the 2 lines,

    any ideas?
     
  6. C51

    C51

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    have look at this, all seems to be ok, i can make and recieve calls, they just sometimes cut out for no real reason

    someone said somthing about the disconnect tone

    but i cant even find this on the SPA config

    Jordan
     
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