Keypad not sending tones in call (can't log in to voicemail)

Discussion in 'Android' started by lifeisfun, Jan 21, 2011.

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  1. lifeisfun

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    Tested on 3 android devices and they all have the same problem
    If you want to type in your password to log in to voice mail account
    the keypad pushes are not received.
    Works fine using other SIP software for android.
    It would be nice if this can be fixed in next version.
     
  2. leejor

    leejor Well-Known Member

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    Re: Keypad not sending tones in call (can't log in to voicem

    Have you tried changing the DTMF Method? Menu key/Profiles/select your profile/Advanced/DTMF Method. There are three choices to "play with" , see if one of the other works for you.
     
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  3. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Re: Keypad not sending tones in call (can't log in to voicem

    Hi,

    I'd suggest you follow Leejor's advice on this and try again.
     
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  4. lifeisfun

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    Re: Keypad not sending tones in call (can't log in to voicem

    Thanks for reply guys, will try that.

    UPDATE:
    That did it, changing to Sip-info fixed that problem :)

    Thanks again!
     
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