Hi folks, Environment: 3cx v7, spa942 and Grandstream 4104 fxo to pstn. General question: I am having problems with 'delay' which is noticable in conversation. I recognize that 3cx has done a handoff between the phone and the fxo -- and this may be more voip issue in general -- but bear with me please. The linksys spa942 status screen shows a jitter of 5ms (inconsequential) and 'decode time' ranging from 90ms up to as high as 150ms using 711u. If I understand these statistics, then the delay I am experiencing is equal to I talk --> encode time + jitter + decode time at the fxo --> out to the pstn The recipient listens and responds back adding fxo encode time + jitter + decode time at the phone. The network has only a server, 1 laptop, and the fxo box. There are no collisions or dropped packets. At a minimum -- I have two decodes at 90ms + the jitter and encode -- making me think that the total approaches or exceeds 200ms. I've read on the web that anything over 200ms causes dificulties for the participants. Am I missing the obvious here? It is enough of a problem, that the system -- which has some awesome features, a great price point, etc -- doesn't meet my needs. Any help would be greatly appreciated. Kind Regards Dean.