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Leave the 3CX phone application open

Discussion in 'iOS' started by ethel, Sep 15, 2011.

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  1. ethel

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    Hello

    I have downloaded the 3CX phone application for my Iphone & I don't know how to leave the app open all the time.

    For ex, if I want to receive calls, I have the app open, but if in the meantime I decide that I have to check my e-mail, the only one way I can do it it's by pressing the main botton in the Iphone, which closes the application.

    Does anybody else have the same problem?
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Please check the multitask option in the Integration section of the account settings, be sure is ON.
     
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  3. ethel

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    Hi, sorry, I forgot to mention it... The multitask option button is ON.

    My Iphone is a 3G, version 4.2.1.

    Regards, Celia
     
  4. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    the new version 1.1.0 upcoming will solve your issue
     
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