Lenovo K5 Android 5.1.1

Discussion in 'Android' started by daktur, Apr 4, 2017.

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  1. daktur

    daktur New Member

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    Hi All!

    I am trying to provision an extension on a Lenovo K5 running Android 5.1.1 and the provisioning filetype is not recognized by the phone as 3cx file to configure the application.

    Any ideas?

    Thanks a lot!
     
  2. Marios Neophytou

    Marios Neophytou Support Team
    Staff Member 3CX Support

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    Hello,

    Download the config first and then click to import

    Thank you
     
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  3. daktur

    daktur New Member

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    Where do i have the option to import?
     

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  4. Marios Neophytou

    Marios Neophytou Support Team
    Staff Member 3CX Support

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    Hello,


    1. Resend the Welcome email on your email address and then click to download it (look screenshot).
    2. Go to the top notification area on your android phone and you will see the 3cxconfig and click on it

    Hope this helps
    Thanks
     

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  5. daktur

    daktur New Member

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    That's what he did, but the file is not associated with 3cx.
     
  6. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    In that case you will need to use a file explorer software on your android device. Personally i use an app called explorer. Open the app and then navigate to your downloads and find the welcome email. Select and choose open with. Choose 3CX client
     
  7. daktur

    daktur New Member

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    At the end he Is, unfortunately, usung GS wave.

    Thanks all.
     
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