Licence gone

Discussion in '3CX Phone System - General' started by Fabricerd, Feb 21, 2018.

  1. Fabricerd

    Nov 30, 2016
    Likes Received:
    As 3cx end user
    We have a v14 version running with 16 standard licence valid until may 2018
    Since 2 days 3cx turn to free version 2 phone call because maintenance has expired
    Trying to enter the licence again we have a error message saying that we need to upgrade and buy new licence so the licence can’t be recorded

    What could be done, are the 3cx licensing server crazy?

    No support could be expected with v14 version, but it’s not a technical problem it’s a pure 3cx licensing problem, we bought a licence with maintenance etc. 3cx should supply the paid service
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    May 10, 2016
    Likes Received:
    Hello @Fabricerd

    Please note that for licence related issues you need to contact our sales department. You can find the number in this link.