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License activation problem

Discussion in '3CX Phone System - General' started by Federico Moschini, Jun 16, 2017.

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  1. Federico Moschini

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    Dear 3CX Team,

    After formatting our pbx server and then reinstalling the PBX I am not able to re-active our license as below error, any suggestion ?

    On Customer portal I have also released the license.

    upload_2017-6-16_17-40-6.png
     
  2. craigreilly

    craigreilly Well-Known Member

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  3. kanchana jayathilake

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    hi, me also getting below error.
     

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  4. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    your case is different, the key has non correct activation details. In this case re-activate the key with the end users license or contact our sales team.
     
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  5. StefanW

    StefanW Head of Customer Support and Training
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  6. kanchana jayathilake

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    ok., i will try to reactivate the same.if not working from where shud i contact the sales team??
    thanks
     
  7. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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