License question

Discussion in '3CX Phone System - General' started by RMINCHIN, Jul 19, 2017.

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  1. RMINCHIN

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    We are trying to implement a backup pbx solution where we have a primary machine running our 3CX system, and if it fails we have a standby PC with the basic 3CX installed.

    The 3CX auto-failover is above and beyond what we need in terms of complexity.

    If the Primary PC fails, we physically disconnect it from the network, plug in and start up the secondary PC, carry out a restore from our NAS based backup files, the network card on the secondary PC is already set to the same IP address as the primary, so in theory it should just resume the service and the FQDN / DNS settings do not require modification.

    NB: We don't want auto failover and the two PC's would not be on the network simultaneously - only one would ever be switched on and active. Is it possible to utilise a single license on this setup, or are we required to buy a second license (or enterprise license, which is just about the same price as two singles anyway).

    Our support company hasn't got a definitive answer but feels that the license is somehow bound to the hardware. Can you advise?

    Any help appreciated.
     
  2. LyonAdmiral

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    We have done exactly that in a couple of ways; one when we had our physical box die, we just moved the hard drive over to an identical box. There wasn't any technical issue getting it to work. While your provider is accurate in the sense it is tied to something, it is tied to FQDN/IP and you couldn't have two of the identical FQDN's/IP's on the network at the same time anyway, since you aren't doing that, you should be fine.

    We don't have that anymore, we virtualized our 3CX in Hyper-V and backup the whole container every night.
     
  3. RMINCHIN

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    Thanks for that - I know we could just try it to see if it works, as the original machine will be switched off, but we don't want to inadvertently screw up the licensing somehow in the process.

    Our 3CX server is on a virtual server, but we don't have the full solution to do the back up and automatically restore between different pieces of kit. It probably is worth looking into that before we get too far into the process.
     
  4. leejor

    leejor Well-Known Member

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    One issue may be a MAC address mismatch against the licence. Not sure if that will apply in your particular situation.
     
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