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license_error.HttpsError

Discussion in '3CX Phone System - General' started by ADI, Apr 17, 2017.

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  1. ADI

    ADI

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    Hello.

    Can you help me, why License Activation Failed Like picture bellow


     
    #1 ADI, Apr 17, 2017
    Last edited by a moderator: Apr 18, 2017
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @ADI

    Please close the browser and set your primary DNS to google DNS (8.8.8.8), than open a CMD prompt and perform a ipconfig /flushdns
    Then restart your services including the Nginx service from services.msc
    Try to activate again.
    Also disable any antivirus during the activation process and make sure the windows firewall is off

    Let us know of the results
     
  3. ADI

    ADI

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    okey tank you.

    and i have more problem Activation Failed, the message is "license_error.VersionMismatch Mismatching version numbers. Requested 15.0.57336, Actual 15.5.0"

    can you help me again?
     
  4. ADI

    ADI

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    i'am use trial license
     
  5. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Please check your inbox as i have sent you a p.m.
     
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