LIGAÇÃO EXTERNA RAMAL COM APLICATIVO FECHADO OU MINIMIZADO NAO FUNCIONA

Discussion in 'iOS' started by infomaniaco, Dec 27, 2017.

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  1. infomaniaco

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    OLÁ
    GOSTARIA DE COMPARTILHAR COM VCS MEU PROBLEMA

    LIGAÇÃO EXTERNA RAMAL COM APLICATIVO FECHADO OU MINIMIZADO NAO FUNCIONA
    SO FUNCIONA QUANDO ESTOU COM O APLICATIVO ABERTO
     
  2. edossantos

    edossantos Support Team
    Staff Member 3CX Support

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    Hello @infomaniaco,

    Can you please give us more details about this? What application are you using? What is not working as you need?

    Regards.
     
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  3. infomaniaco

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    I have difficulties receiving calls.
    I'm with two iphones 5s
    one is with wifi and the other connected via 4g
    when I call the extension with the iphone on hold it does not ring
    but when I start the application
    he calls

    I think this is strange because it does not make much sense because I will not always be with the phone unlocked


    I have another question.
    does 3cx accept any ddns?
     
  4. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    @infomaniaco
    I saw you reported the same issue about the Android client, so:
    - what version is the PBX you're connecting your clients?
    - the PBX has the latest push certificates installed?
     
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