Limit on Simultaneous Outgoing Calls 3CX PBX

Discussion in '3CX Phone System - General' started by jlabuelo, Feb 15, 2011.

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  1. jlabuelo

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    Hi all

    I am usint a V7 3CX PBX and would like to know if there is any limit on how many outgoing calls we could have simultaneously?

    I know free version of 3CX PBX allos 4 simultaneous incoming calls, but what about outgoing calls?. is there any limit?, is it only limited by the VoIP provider?

    Thanks a lot.
     
  2. abc123

    abc123 Active Member

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    The limit to calls depends on the license purchased and makes no difference if it is incoming, outgoing or internal - each uses a CCS.

    For example a call from ext 100 to voicemail is 1 ccs. A call in to ext 100 is 1 ccs, a call from 100 to external is 1 ccs.

    But be aware, a call in to a number and then forwarded to an external number is 2 ccs in both 3cx and your voip provider (if you have limited voip provider ccs too).
     
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  3. znlwin

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    Hi,
    May I know that 3CX Version 8, Free edition can make an external outgoing call using third party VOIP provider?
    If needed to buy a license, how much will be for 2 simultaneous external calls?
    Thanks.
     
  4. nbailey

    nbailey Member

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    Hello,

    Version 8 is not purchasable as Version 10 is now out. Licensing is the same no matter what version you get. Smallest license available is 4 SC and the free version with 4 SC with limited features. It is rather simple, we don't limit you to PSTN or VoIP providers, as it has been said already the limit on out/incoming calls from your VoIP provider is based on there limit but the limit on calls to/from the PBX has to do with the license you purchased. Hope this helps.

    Thanks,
    Nate
     
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