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Line grouping

Discussion in '3CX Phone System - General' started by eagle2, Jul 19, 2011.

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  1. eagle2

    eagle2 Well-Known Member

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    Does anybody have an idea how to group several similar lines (SIP trunks, PSTN lines), so to achieve balanced usage between them (each outgoing call on a next line)? This can be useful if you have PSTN lines with free minutes, etc. The idea is to have one outbound rule for the line group.

    Regards
     
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  2. FBW

    FBW New Member

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    I'm afraid that won't be possible.
    You would need to send a certain amount/group of extensions over different outbound rules with different primary PSTN lines. That would be the only slution I see.

    On the other hand. Can't you get a deal with the provider that the free minutes a freely usable over any of these PSTN lines?
     
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  3. eagle2

    eagle2 Well-Known Member

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    Hi Diederik,

    Thanks for reply -- the question is not finding an alternative, with sure there are. Each multichannel trunk (SIP or ISDN) will do the job, again having 2 or more ISDN BRI lines from a provider (MSN, not DDI) will lead to same issues.

    It is a normal requirement to group separate lines into a single logical unit, like having extension groups, paging groups, ring groups. etc. In a line group normally you would have various methods of accessing them - sequentially (low to high, high to low), rotation, randomly, longest unused, etc. In context of 3CX the outbound rule should be able to use such line groups, besides individual lines / trunks and again having second and third priority.

    Regards,
    Orlin.
     
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