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Linksys 962 and 3cx few questions..NEWBIE!!

Discussion in '3CX Phone System - General' started by cjelsa, Nov 13, 2008.

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  1. cjelsa

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    Dear all,

    I have just purchased the 3cx system small business edition and (will) have 5 linksys 962 connected. I have a few questions though:

    - I auto provisioned the phones and now all 6 bfl show the extension number. If I am having a phone call on this extension though, no other calls come through. How can I use all other lines and have more calls, incoming AND outgoing?
    - how do I provision the phonebook? I purchased the 3cx system because it has auto provisioning.....
    - how do I provision the BFL buttons?

    If someone knows the solutions for above, I would appreciate it....

    Kind Regards,

    Chris
     
  2. galal202

    galal202 New Member

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    Hello and welcome,

    1-You have to create 6 accounts in 3CX and your spa962
    2-You do not have BLF in your SPA962 IF you need BLF you have to buy SPA932 (32BLF)
    I did not try it yet
    3-I do not have phone book so I can not help you in this point
     
  3. cjelsa

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    Thank you for you answer.

    As I understand the 6 BSF on the 962 are the same as all of them on the 932.

    I still don't know how to achieve call waiting in the current setupI have. How can I arrange for this? Of the 6 registered extensions (all the same) I basically only use the first one.

    Are there any answers on phonebook provisioning?

    Thanks in advance!

    Regards,

    Chris
     
  4. galal202

    galal202 New Member

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    Hello,
    no it's not blf
    this for account choice
    you have to create 6 extensions in 3CX
    the configure 6 accounts in spa3102

    to open call waiting in each extension
    you have change use pbx status to use phone status in extension settings /forward rules
     
  5. cjelsa

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    Dear galal202,

    I don't understand which settings I need to change to activate call waiting on all extensions and phones.

    I have 5 Linksys 962's connected to 3cx ver 6.1.0 small business version.

    Ideally I would have 5 extensions for 5 phones and would be able to use multiple internal as well as external (VoIP provider has unlimited simultaneus lines/calls) lines. How can I achieve this with what settings?

    Thanks in advance for the reply.

    Regards,

    Chris
     
  6. galal202

    galal202 New Member

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    Hello,
    each spa962 has 6 lines
    each line has 2 calls

    in the 3CX server settings /extension settings / forward rules
    change use pbx status to use phone status

    you have to set forward rules and ring groups to get second and third ...etc calls
     
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