MyTechGeek
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- Joined
- Mar 2, 2012
- Messages
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Ok, i followed the following guide : http: //www.3cx.com/voip-gateways/linksys-3102/- NO LONGER AVAILABLE to setup my device and i had a few issues with things like voltage fluctuations. ( fixed that by using the cable that was supplied with the device) , Not being able to dial out due to us having to dial 9 for a line, But managed to fix that by changing the Dial plan on the device.
The issue i get now is that incoming calls are not routed to the Extension? The Device answers the call but i get a dial tone? I really don't know what i have done wrong? I have 2 devices and they both do the same?
Outgoing calls are perfect.
I have 2 lines to connect to, both require 9 to get outside line.
Lines are direct from BT business.
Does the dialplan come into play when calls come in via the PSTN?
Many thanks
Tyrone
The issue i get now is that incoming calls are not routed to the Extension? The Device answers the call but i get a dial tone? I really don't know what i have done wrong? I have 2 devices and they both do the same?
Outgoing calls are perfect.
I have 2 lines to connect to, both require 9 to get outside line.
Lines are direct from BT business.
Does the dialplan come into play when calls come in via the PSTN?
Many thanks
Tyrone