Linksys SPA-3012 can't build the outcall

Discussion in '3CX Phone System - General' started by kukac, Apr 27, 2008.

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  1. kukac

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    I was build the 3CX testsystem. The extensions and Voip lines working well.
    Yesterday i bought Linksys SPA-3012, and fitted well the phone port, but i can't to set correctly the FXO port.
    The enviroment: the 3CX sys on the XP, with two NIC: one to internal network, and one to public IP. I using only the XP firewall. (The fw test wass passed with only one warning "The machine is on a public IP. Please check the FAQ for more information." because i don't use the router.

    I was create the new PSTN line with SPA-3012 template. I went thru the configuration guide for 3012 (http://www.3cx.com/sip-phones/linksys-spa-9xx-provision.html) and followed the descriptions. The 3012 FXO can register on 3XC and the status changed from red to green. I wase make the new role for this line: no lenght and more starting parameters and without strip and prepend, and later more different settings. (The phone line the direct analog line, and working well.)

    When i trying call anybody (for example from the soft client) the client sign the "the Destination not found", beeping busy and disconect. The logs the followed:

    03:00:46.406 Call::Terminate [CM503008]: Call(43): Call is terminated
    03:00:46.343 Call::RouteFailed [CM503014]: Call(43): Attempt to reach [sip:505977@192.168.1.40:5060] failed. Reason: Not Found
    03:00:46.343 CallLeg::eek:nFailure [CM503003]: Call(43): Call to sip:505977@192.168.1.43:5060 has failed; Cause: 404 Not Found; from IP:192.168.1.43:5060
    03:00:46.250 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(43): Calling: PSTNline:10000@[Dev:sip:10000@192.168.1.43:5060]
    03:00:46.156 CallCtrl::eek:nIncomingCall [CM503001]: Call(43): Incoming call from Ext.701 to [sip:505977@192.168.1.40:5060]
    01:56:44.250 Call::Terminate [CM503008]: Call(42): Call is terminated


    When i select only the the PSTN line and wait a bit, i hear the external dial tone. If after the dialtone i SLOWLY dial the number the system can succesfully build the connection. If i dialing normal speed the system miss the call. (If i check the last call in 3012 a seen the number is wrong. For example i want to call local number 505977, the 3012 will be dialing 509977...)

    If i try to call from my GSM to new PSTN line the 3012 sense the ringing, but the PBX not.

    Have anybody any suggestion to set correctly the system?

    @g
     
  2. bcampbell74

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    trying increasing the DTMF Playback Level. I had dialing issues with mine which where resolved by increasing the level to -6.
     
  3. kukac

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    Where can I incrase DTMF level? (I did'nt find in 3102 webmenu.)

    @g
     
  4. kukac

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    Heureka! The outcall now is good: i was switch of the FXS line...
    The 3102 can't handling correctly both analog lines same time.
    (The incoming call not work yet.)

    @g
     
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