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Linksys SPA-3102 Call Termination problem

Discussion in '3CX Phone System - General' started by joshhough, Feb 2, 2012.

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  1. joshhough

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    Hi There,

    I'm using a Linksys SPA-3102 as a PSTN interface, and seem to have a bit of an issue.... Calls aren't terminating - i'm manually having to disconnect the call from the 3CX Managment console in order for another call to come through - does anyone know if theres an option that i've just forgotten to tick/change?

    Thanks,

    Josh
     
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  2. eagle2

    eagle2 Well-Known Member

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    You may need to consult the Admin guide of SPA-3102 (available on Internet) to understand different criteria for disconnecting calls. Among these are:
    - busy tone (varies by country / provider)
    - CPC
    - polarity reversal
    - long silence detection (PSTN and/or VoIP)

    Also important is the resistance of PSTN port (default 600 Ohms), try setting according your country recommended settings or to 'Global'. Not so simple, you need to experiment.

    Regards
     
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  3. joshhough

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    Hi,

    I ended up using this - http://james-lloyd.com/wiki/SPA3102_UK_Settings#Disconnect_Detection really really useful!

    Got it working instantally.

    Thanks,

    Josh
     
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