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Linksys SPA942 - no ringing tone

Discussion in '3CX Phone System - General' started by zoomzoomvince, Aug 15, 2008.

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  1. zoomzoomvince

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    When I dial an external number I don't hear a ringing tone for the destination number. Internal numbers are ringing ok. Should I be looking a the config of my SIP trunk or is the dial plan on my SPA942 ?

    Thanks.
     
  2. Henk

    Henk Member

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    Are you trying to use the SPA to ring external (eg via the PSTN) or are you using your VSP?

    Keep in mind when dialing external you must have a dial rule in 3CX eg prefix 9 or 0 which ever digit you nominated, so 3cx knows you want to dial out.

    H.
     
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  3. BJReplay

    BJReplay New Member

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    Probably your SIP trunk - it's probably not signalling PROCEEDING (I think) back to the phone, whereas 3CX is.
     
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