Solved Linux 15.5 SP3 update failure

Discussion in '3CX Phone System - General' started by 3CXDude, Feb 15, 2018.

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  1. 3CXDude

    3CXDude New Member

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    Hey Guys,

    Trying to update to SP3 from beta on linux and getting the following error

    Reading package lists...
    Building dependency tree...
    Reading state information...
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help to resolve the situation:
    The following packages have unmet dependencies:
    3cxpbx : Depends: postgresql (>= 9.6) but it is not going to be installed
    Depends: libssl1.0.2 but it is not installable
    Depends: libicu57 but it is not installable
    Depends: libcurl3 (>= 7.52.1) but it is not going to be installed
    Conflicts: libssl1.0.0 but 1.0.1t-1+deb8u7 is to be installed
    E: Unable to correct problems, you have held broken packages.
    Rollback to 15.5.8291.3...
    Reading package lists...
    Building dependency tree...
    Reading state information...
    3cxpbx is already the newest version.
    0 upgraded, 0 newly installed, 0 to remove and 2 not upgraded

    Any suggestions on what I should do as I'm fairly new to linux
     
  2. jimbo59

    jimbo59 Member

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    My opinion wait until they fix the bugs
     
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  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @3CXDude

    Assuming you are running debian 8 try the following:

    Connect to the machine via ssh
    Check your Debian version by running
    Code:
    cat /etc/debian_version
    Then run:
    Code:
    nano /etc/apt/sources.list.d/3cxpbx.list
    Make sure that you see the following:
    Code:
    deb http://downloads.3cx.com/downloads/debian jessie main
    If not then comment out any other entries with # and add the repository above.

    Save the file and run:
    Code:
    apt-get update
    Try to update again and let us know of the results.
     
  4. 3CXDude

    3CXDude New Member

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    That worked perfectly !!! Thanks
     
  5. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad to see the issue has been resolved
     
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