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Solved Listen in feature

Discussion in '3CX Phone System - General' started by ging, Jul 14, 2017.

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  1. ging

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    Hey all,

    Does anyone know if there is a limitation to the amount of people who can simultaneously listen in?

    Our support team is unable to have concurrent users listening in to the same call.


    Thanks!
     
  2. Panayiotis_3CX

    Panayiotis_3CX Support Team
    Staff Member 3CX Support

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    Hello @ging,

    Please note that from version 15 and above, only one extension can perform the Barge-in, Listen and Whisper actions on each call.
     
  3. ging

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    Thank you very much!
     
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