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Solved Listen in feature

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ging

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Hey all,

Does anyone know if there is a limitation to the amount of people who can simultaneously listen in?

Our support team is unable to have concurrent users listening in to the same call.


Thanks!
 
Hello @ging,

Please note that from version 15 and above, only one extension can perform the Barge-in, Listen and Whisper actions on each call.
 
Thank you very much!
 
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