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Solved 'Listen' not working

Discussion in 'Windows' started by TSlocum, Jan 5, 2017.

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  1. TSlocum

    TSlocum New Member

    Oct 15, 2013
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    Edit: Never mind, go ahead and delete this thread. The extension was on DND!

    We're trying to set up a way for trainees to listen in to customer calls. I found the 'listen' option in the Switchboard, but when I click on it, or barge in, it doesn't do anything. The extension I was testing with has the correct manager permissions.
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