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Solved Listen to voicemail of another extension

Discussion in '3CX Phone System - General' started by jwardlaw93, Mar 12, 2018.

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  1. jwardlaw93

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    Hello,

    I have a client that needs to have access to the voicemail of a separate extension. (Ext 105 needs to frequently access the voicemail of 106.)

    Is there a star code or easier way of doing this?

    Thanks for the help.
     
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  2. leejor

    leejor Well-Known Member

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    #2 leejor, Mar 12, 2018
    Last edited: Mar 12, 2018
  3. Saqqara

    Saqqara Well-Known Member

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    As above,

    Note if extension 106 has deleted the voicemail, 105 will not be able to hear it
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @jwardlaw93

    Please note that if you call the voicemail service from any extension then you will be prompt for your pin number. If you however hit # before entering your pin then the voicemail service will then ask you for an extension number. If you know the pin of the extension you want to access then you can just enter the extension number and the pin.
     
  5. jwardlaw93

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    Thank you all, I was able to train the users to press the voicemail button, followed by the # key and the extension.
     
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  6. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad to see that a solution was found and thank you for sharing your solution
     
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