Solved Listen to voicemail of another extension

Discussion in '3CX Phone System - General' started by jwardlaw93, Mar 12, 2018.

Thread Status:
Not open for further replies.
  1. jwardlaw93

    Joined:
    Mar 9, 2018
    Messages:
    12
    Likes Received:
    1
    Hello,

    I have a client that needs to have access to the voicemail of a separate extension. (Ext 105 needs to frequently access the voicemail of 106.)

    Is there a star code or easier way of doing this?

    Thanks for the help.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,368
    Likes Received:
    229
    #2 leejor, Mar 12, 2018
    Last edited: Mar 12, 2018
  3. Saqqara

    Saqqara Active Member

    Joined:
    Mar 12, 2014
    Messages:
    877
    Likes Received:
    135
    As above,

    Note if extension 106 has deleted the voicemail, 105 will not be able to hear it
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,443
    Likes Received:
    282
    Hello @jwardlaw93

    Please note that if you call the voicemail service from any extension then you will be prompt for your pin number. If you however hit # before entering your pin then the voicemail service will then ask you for an extension number. If you know the pin of the extension you want to access then you can just enter the extension number and the pin.
     
  5. jwardlaw93

    Joined:
    Mar 9, 2018
    Messages:
    12
    Likes Received:
    1
    Thank you all, I was able to train the users to press the voicemail button, followed by the # key and the extension.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    YiannisH_3CX likes this.
  6. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
    May 10, 2016
    Messages:
    4,443
    Likes Received:
    282
    Glad to see that a solution was found and thank you for sharing your solution
     
Thread Status:
Not open for further replies.