Listening in on calls

Discussion in '3CX Phone System - General' started by larsenbh, May 8, 2007.

  1. larsenbh

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    Hello there,

    We're looking to use your software in a call center environment. The only feature I can't seem to find, is the ability to listen in on calls. This is useful from a management/training standpoint. Do you have any thoughts around this, or perhaps call recording? Any way to do it that you can think of?
     
  2. 3CXsupport

    3CXsupport New Member
    3CX Support

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    Hi,

    Currently there is no function which allows you to accomplish this. Though the feature will be taken in consideration.
     

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