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Listening voicemail with 3CX MyPhone, messages disorder

Discussion in 'Windows' started by simpletech, May 31, 2013.

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  1. simpletech

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    Listening new voicemail messages from app. 3cxMyPhone, reproduces other old messages (sometimes, random).
    This happens with any extension. We have tried different software to reproduce (audacity, bsplayer, wmplayer).
    I have installed net framework 4 and desktop components for 3cxMyPhone.
    I have noticed the messages have wrong time (date is correct but time is 3 hours later). For example: Message recorded at 7pm sets in the file name as it has been recorded at 10pm.
    Another strange issue is i can not find MyPhone.log file.
    Any help would be really useful.
    Regards.
     
  2. leejor

    leejor Well-Known Member

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    You may want to confirm the time set(tings) on the machine running 3CX, and any associated time-zone settings.
    I'm not sure what the other issue is all about.
     
  3. simpletech

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    We were informed by 3cx this issue to be solved in future release.
     
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