Locked out of admin web interface

Discussion in '3CX Phone System - General' started by ~Adam~, Feb 22, 2018.

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  1. ~Adam~

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    Hi All,

    I am locked out of the admin web interface on a fresh install running in Google Cloud. I have tried the following:

    Downloaded a backup of the phone system and extracted the admin credentials from the XML document.
    Restarted the VM
    Created firewall rules in the google compute platform to block IP access to tcp:443 from the rest of the world.

    I get a few attempts at logging in then get blocked for X minutes.

    I won't be reinstalling.
     
  2. revilo951

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    Did you manage to successfully login to complete the initial setup?

    The default management port is normally 5000 for http, or 5001 for https.
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @~Adam~

    Have you tried logging in from a different public IP address and see if that helps? Your IP might be blacklisted.
     
    #3 YiannisH_3CX, Feb 23, 2018
    Last edited: Feb 23, 2018
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    I apologise for the mistake. It has been corrected. Thank you for correcting me.
     
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