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Locked out of phone while in a call

Discussion in '3CX Phone System - General' started by Petalatran, Feb 16, 2018.

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  1. Petalatran

    Feb 16, 2018
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    Since upgrading to v 15.5.240 on my Android device

    When you attempt to make, or answer a call the phone screen is locked as long as you are on an active line.
    This prohibits you from muting, transferring, or even hanging up on a call and makes leaving voicemails a major issue, because you will have to either force restart the phone, or wait until the voicemail times out, leaving a large period of the voicemail blank.

    Once the call ends however, the phone returns to normal and you are able to use all functions and features again on the app.

    I was wondering if anyone else was experiencing this issue? and if there was any resolution to it
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