Log Viewer Search Terms

Discussion in '3CX Phone System - General' started by Wendelspanswick, Jun 2, 2016.

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  1. Wendelspanswick

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    We are trying to resolve various issues with our 3CX installations and are using the Log Viewer to view the log file but I can't seem to combine search terms.
    If I search on a specific DN AND a Cause/Reason the search box goes red?
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello Wendelspanswick,

    The formula text goes red when the search terms you inputted are not valid or when there is a syntax error.
    For what you are trying, the syntax should be something like this:
    (Cause.Reason(BYE) And DN(101)

    Take a look at the link below, it contains a lot of information about the log viewer


    http://www.3cx.com/blog/docs/3cx-log-viewer/
     
  3. Wendelspanswick

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    Thanks for getting back, that is what I am doing but the search box still stays pink!
     

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  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Try this command to see if it works for what you are trying to search

    (DN(6319) And SipMsg.ReqResp(486))

    Should give you the same results.
     
  5. Wendelspanswick

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    Tried that and many variations on that theme.
    I have given up on Log Viewer now and I am exporting them to a text search program that gives more consistent results.
    Its a shame but I have spent ages trying to get the Log Viewer to work.
    Thanks for the help anyway.
     
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