Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

"Logged out" presence state in 3CX Phone software and queue login

Discussion in 'Ideas' started by datamerge, Nov 10, 2015.

  1. datamerge

    datamerge New Member

    Nov 19, 2014
    Likes Received:
    In an environment where 3CX phone is used extensively, it does not make sense to NOT have a presence showing a user not logged in. It would be great if there were two available states. One green as it is now and one that is another colour for logged out. This could also be tied to the queue login.

    When a user comes into the office and logs on, their presence status changes and they can also be auto logged into their queues. It would also be great if ring groups could also have the option to be tied to the login/logout status, so people who are not in the office will automatically be bypassed in group/queue calls.

    It would also be great if the queues could be tied to the not available states, so when someone is anything but available, they are logged out of the queue until they put themselves back to available.