logging calls for billing purposes

Discussion in '3CX Phone System - General' started by Yarpy, Aug 30, 2007.

  1. Yarpy

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    Hey All,

    does anyone know if 3CX can do call logging so that you can then bill calls to customers? A reasonably priced addon would be ok.

    thanks

    Marty
     
  2. RobLloyd

    RobLloyd Member

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    It's got reports and logging but not enough for billing purposes. An add-on shouldn't be that hard to do. You can do a call log report with these outputs:
    date, source, destination, duration. You can filter them by source or destination and also based on duration. This is exportable to csv for fun in Excel.

    If you don't mind some extra leg work then this should work for you.

    Is this for a law firm? They have special needs even down to entering client matter numbers before they could even dial.
     
  3. Yarpy

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    Hey Rob,
    your suggestion wont work for the type of logging required. Its a start up marketing company so they need to bill very much like a law firm and track all calls and then apply them to a client account. We are not talking technical giants here so this needs to be a simple solution
     
  4. Ralph

    Ralph Member

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    Could you do the tracking through the VoIP provider records?

    Good evening,

    Maybe you could do the call tracking via the VoIP provider logs/records?
    Their VoIP account may already have this type of capability?
     
  5. 5qg4

    5qg4 Active Member

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    3CX already work on a billing interface.
    Please find the post as below for your reference.
    http://www.3cx.com/forums/viewtopic.php?t=1215
     
  6. Yarpy

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    Great!! but I dont have access to that link :cry:

    Can I get some details on what is happening

    thanks again
     
  7. 5qg4

    5qg4 Active Member

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    Please find the post reply by forum admin as below:

     
  8. Yarpy

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    does anyone have any timing on this billing module or who I can talk too to find out about availabilty/version/pricing etc etc

    thanks

    Marty
     
  9. elistas

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    Post no data - Billing Solution


    Hello is no possible read for many user ****Sorry, but only users granted special access can read topics in this forum.***** please post here.
    I am interesting in billing solution for 3CX
     
  10. 5qg4

    5qg4 Active Member

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