- Joined
- Feb 18, 2019
- Messages
- 30
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I'm using 3CX v16 on a Raspberry Pi for one of my customers. It ran perfectly the last month, but suddenly the customer called and said that the 3CX app on their iPhones isn't working correctly. They can make calls, but cannot see their colleagues status, cannot view the incoming/called lists and are unable to change their status. I then tried logging in to their management portal, but I'm unable to as I'm getting the error message "Login access denied. Too many incorrect login attempts".
I've checked the backup which seems to be working fine so I could check the .xml file. The given admin password is 100% correct and I'm not listed with any of the public IP's that I tried using to enter the management console. Restarting the 3CX-services and eventually restarting the Raspberry Pi didn't work at all.
I know when you get this error you'll be on the blacklist, but I'm pretty sure that's not the case. I've tried this yesterday and today (at least 24 hours later) I'm still getting this error on multiple public IP's (tried about 5-6 of them). Is there anyone that had this issue before?
I've checked the backup which seems to be working fine so I could check the .xml file. The given admin password is 100% correct and I'm not listed with any of the public IP's that I tried using to enter the management console. Restarting the 3CX-services and eventually restarting the Raspberry Pi didn't work at all.
I know when you get this error you'll be on the blacklist, but I'm pretty sure that's not the case. I've tried this yesterday and today (at least 24 hours later) I'm still getting this error on multiple public IP's (tried about 5-6 of them). Is there anyone that had this issue before?