login problem on myphone or 3CX assistant

Discussion in '3CX Phone System - General' started by whitewhite, Oct 30, 2011.

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  1. whitewhite

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    Hi,

    When I try to retreive desktop component after typing http://192.168.xxx.xxx:5000/myphone, it shows to me that my login credential is incorrect. However, same credential is OK on my Cisco SIP phone. Then I try to download the 3CX Assistant and install, the same result found. Please advise if there is something I missed during setup.

    PS I had already checked out on 1. turnoff myphone and 2. disallow use of extension outside LAN

    Many thanks
    White
     
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