Solved Login to Webmeeting Session fails

Discussion in '3CX Phone System - General' started by stoba, Jun 19, 2017.

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  1. stoba

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    The participants try to login to a webmeeting session by the link which is provided by email (myinfqdn.3cx.net/join/WnMzG3ppNWCT4DJsYaBdNNSh) and they will see the login screen only.
    In the buttom of this screen is a message with the following content:

    [MISSING]: Meeting not found.

    I tried to setup the meeting by Windows Client (15.5.1694.0) and also by the webclient.
    3CX version is 15.5.1694.0

    Port 5001 is reachable from in and outside.
     
  2. StefanW

    StefanW Head of Customer Support and Training
    Staff Member 3CX Support

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    Check on your pbx the system service log, do you see any references to issues with webmeeting?
     
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  3. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Please also perform a restart of your 3CX System Service, wait for 10 seconds and re-try.
     
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  4. stoba

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    The reboot did the job - Thanks
     
  5. Atash Tagiyev

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    Hello
    if i use own FQDN and certificate, will i have any restrictions with 3CX Web Meeting features after the year?
     
  6. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Your certificate will need to be signed by a valid certificate provider and not be self signed by you otherwise some features like inviting participants from the WebMeeting UI and receiving meeting reports/recordings will not be possible.
     
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