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Lost Queue Call Mails + Phonebook

Futureweb

Customer
Joined
Jun 29, 2015
Messages
159
Reaction score
22
Hi,
it would be nice if Phonebook Information would be added to Lost Queue Call Mails ...
Right now - only the Phone Number is shown within the Mail - even if the Phone Number is listed within 3CX Phonebook ...

Current Behaviour:
Code:
Lost Call in Queue My Queue Name 9201 (9201) from Caller ID 0049123456789

Desired Behaviour:
Code:
Lost Call in Queue My Queue Name 9201 (9201) from Caller ID 0049123456789 (Callers Name in Phonebook)

Thx, bye from sunny Tyrol
Andreas Schnederle-Wagner
 
Upvote 6
+1. Bump. We already have this in "New missed call" template, so... Come on 3CX, do it :)
 
+1 here too. We have prospects asking for this too.
 
My customer wants at least the full name and number sent. Or even the Phone Book info would work.
 
Any feedback on this request?
 

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