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Lost VoiceMails

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Mullenlaw

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We have the experience recently where people claim they have left a voicemail but it appears that during their message they've pressed a button on their phone or were somehow differently disconnected (is this a politcally correct term)?

Does anyone know in what instances this will happen? Is there a way to record the message and only abandon it if the caller press a certain sequence?

:O
 
I am not 100% sure what you are asking but if the person leaving the voice mail hits a key while leaving the voice mail the message should still be recorded even if they hang up.

Could you describe the situation a little more.

Here is a link to 3CX and voice mail for your reference: http://www.3cx.com/blog/myphone/voice-mail/
 
Thanks. Will check it out.
 
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