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Lost VoiceMails

Discussion in '3CX Phone System - General' started by Mullenlaw, Jan 14, 2012.

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  1. Mullenlaw

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    We have the experience recently where people claim they have left a voicemail but it appears that during their message they've pressed a button on their phone or were somehow differently disconnected (is this a politcally correct term)?

    Does anyone know in what instances this will happen? Is there a way to record the message and only abandon it if the caller press a certain sequence?

    :O
     
  2. Ian Joyce

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    I am not 100% sure what you are asking but if the person leaving the voice mail hits a key while leaving the voice mail the message should still be recorded even if they hang up.

    Could you describe the situation a little more.

    Here is a link to 3CX and voice mail for your reference: http://www.3cx.com/blog/myphone/voice-mail/
     
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  3. misstake2012

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  4. Mullenlaw

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    Thanks. Will check it out.
     
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