Lost VoiceMails

Discussion in '3CX Phone System - General' started by Mullenlaw, Jan 14, 2012.

Thread Status:
Not open for further replies.
  1. Mullenlaw

    Joined:
    Apr 13, 2011
    Messages:
    53
    Likes Received:
    0
    We have the experience recently where people claim they have left a voicemail but it appears that during their message they've pressed a button on their phone or were somehow differently disconnected (is this a politcally correct term)?

    Does anyone know in what instances this will happen? Is there a way to record the message and only abandon it if the caller press a certain sequence?

    :O
     
  2. Ian Joyce

    Joined:
    Oct 9, 2009
    Messages:
    51
    Likes Received:
    0
    I am not 100% sure what you are asking but if the person leaving the voice mail hits a key while leaving the voice mail the message should still be recorded even if they hang up.

    Could you describe the situation a little more.

    Here is a link to 3CX and voice mail for your reference: http://www.3cx.com/blog/myphone/voice-mail/
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. misstake2012

    Joined:
    May 23, 2011
    Messages:
    40
    Likes Received:
    1
  4. Mullenlaw

    Joined:
    Apr 13, 2011
    Messages:
    53
    Likes Received:
    0
    Thanks. Will check it out.
     
Thread Status:
Not open for further replies.