Loud Background Noise on Calls

Discussion in '3CX Phone System - General' started by millennium2, Apr 8, 2017.

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  1. millennium2

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    Hi,

    We installed 3CX with Yealink T46G phones and W56P cordless phones in a sometimes noisy hair salon. With the W56P cordless phones, the call quality is perfect regardless of whether there is background music or hair dryers blowing. But on the T46G, incoming callers can hear much background noise. Is there a setting on the T46G that we can adjust to eliminate or significantly reduce the background noise on calls?

    Many thanks in advance!
     
  2. craigreilly

    craigreilly Well-Known Member

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    perhaps the microphone gain is set too high?

    voice.handfree_send = 25
    voice.handset_send = 48
    voice.headset_send = 29
     
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