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- Nov 30, 2015
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I would like to have one recording for after hours and a different one for lunch. After hours I would like 2 options: 1) VM and 2) Emergency. During lunch I would like just VM.
We have a small office with only 4 phones. During office hours for an incoming call I have it ring a ring group with all numbers and then go to the "front desk" voicemail if unanswered. Outside of office hours it immediately goes to a digital assistant that gives you the option to press 1 to leave a message and 2 to call emergency number. I configured this by setting the office hours and then in the port under voip provider I set the options for office hours to ring group and and outside to go to digital assistant. My problem now is that the after hours recording is played during lunch. Is there a way to get what I want?
Previously I used Asterisk so I may not be thinking the "right" way.
We have a small office with only 4 phones. During office hours for an incoming call I have it ring a ring group with all numbers and then go to the "front desk" voicemail if unanswered. Outside of office hours it immediately goes to a digital assistant that gives you the option to press 1 to leave a message and 2 to call emergency number. I configured this by setting the office hours and then in the port under voip provider I set the options for office hours to ring group and and outside to go to digital assistant. My problem now is that the after hours recording is played during lunch. Is there a way to get what I want?
Previously I used Asterisk so I may not be thinking the "right" way.